How is an AI agent different from a chatbot?
A regular bot follows a script: buttons and pre-written answers. An AI agent understands free text and decides which tools to use: knowledge-base search, a CRM lookup, a calculation, an email. That is why it handles questions nobody planned for.
What can an AI agent do for a business?
- Customer support. Answers from your documentation 24/7 and hands tricky cases to a person.
- Sales and leads. Qualifies a lead, asks follow-up questions and adds it to the CRM.
- Documents. Reads contracts, invoices and reports and extracts the data you need.
- Internal assistant. Answers staff questions from your policies and knowledge base.
- Voice. The agent can talk: speech recognition and text-to-speech.
How much does an AI agent cost?
| Included in an AI agent from $800 | Why it matters |
|---|---|
| Chatbot or agent on your data | Answers from your documents, not "the internet" |
| Claude or OpenAI, voice and TTS | The model is picked for the task and budget |
| CRM, website and Telegram integration | The agent works where your customers are |
| Request cost control | Caching and limits keep the AI bill in check |
Besides development there is the model itself — you pay the provider per request. I build in caching, model routing by request complexity and limits from the start, so these costs stay predictable.
When does an AI agent pay off?
Fastest where people spend a lot of time on repetitive answers and copying data: support, lead handling, document work. Start with one process, measure the result, then extend the agent.
How does development work?
- Call: we map the process and the data you have.
- Prototype on your data — you see how the agent answers.
- Integrations: website, Telegram, CRM.
- Launch, monitoring and tuning on real conversations.
Common questions
Is it safe to give an AI agent access to data?
The agent gets only the access the task needs. We agree on data and permissions before work starts; NDA on request.
Can the agent work in Telegram?
Yes. The agent works in Telegram, on your website, in your CRM and in internal systems.
Which model should I choose?
It depends on the task and budget. Often the best option is a mix: a fast, cheap model for simple requests and a strong one for hard ones.